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Westhills Village Retirement Community Best of the Black Hills 2023 winner
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Support Plus
Program

Specialized, individual therapy programs for
individual needs.

“Every detail was handled meticulously I have never ever saw anything so well done. The [aide] stayed with me the whole time. They even bundled me up in a blanket, because it was extremely cold outside that day.”
Lucille T.
Support Plus Program provides a higher level of coordination, support, communication, and follow-up with the ultimate goal of providing support in the most independent setting possible.

Case Management Services

  • Accompaniment to appointments
  • Compilations of information from medical appointments to provide as a liaison to family and physicians
  • Provide updates to designated family members on results of medical appointments
  • 24/7 access to our secure portal providing medical updates and upcoming schedules
  • Provides a designated team that has a comprehensive knowledge of your health needs and history
  • Deciphering insurance explanation of benefits for proper coverage and payment
  • Pharmacist review of medication duplication and potential adverse interactions
  • between medications, both prescribed and over-the-counter
  • Nursing oversight and tracking of medication
  • Review of changes to medications by multiple doctors
  • Communication of medical changes to the appropriate physicians, family members, and other medical staff
  • Longstanding relationships with medical providers and direct contact with medical staff
  • Access to various resources to coordinate hospital discharge orders such as:
    • necessary medical equipment
    • new prescription medications
    • transportation
    • other follow-up appointments and services
  • Licensed nursing staff and experienced business office staff
  • Services are tailored to your personal needs
  • Medicare certified agency
Let our specialized team at Westhills Village navigate the ever-changing world of health care and provide guidance for healthy living and medical well-being for you and/or your loved one.
Our ultimate goal is to provide support to help you stay in the most independent setting possible.