Support Plus Program

Support Plus Program provides a higher level of coordination, support, communication, and follow-up with the ultimate goal of providing support in the most independent setting possible.

Case Management Services

  • Accompaniment to appointments
  • Compilations of information from medical appointments to provide as a liaison to family and physicians
  • Provide updates to designated family members on results of medical appointments
  • 24/7 access to our secure portal providing medical updates and upcoming schedules
  • Provides a designated team that has a comprehensive knowledge of your health needs and history
  • Deciphering insurance explanation of benefits for proper coverage and payment
  • Pharmacist review of medication duplication and potential adverse interactions
    between medications, both prescribed and over-the-counter
  • Nursing oversight and tracking of medication
  • Review of changes to medications by multiple doctors
  • Communication of medical changes to the appropriate physicians, family members, and other medical staff
  • Longstanding relationships with medical providers and direct contact with medical staff
  • Access to various resources to coordinate hospital discharge orders such as:
    • necessary medical equipment
    • new prescription medications
    • transportation
    • other follow-up appointments and services
  • Licensed nursing staff and experienced business office staff
  • Services are tailored to your personal needs
  • Medicare certified agency

Let our specialized team at Westhills Village navigate the ever-changing world of health care and provide guidance for healthy living and medical well-being for you and/or your loved one.

Our ultimate goal is to provide support to help you stay in the most independent setting possible.